AI love it, AI hate it

AI love it, AI hate it

Artificial Intelligence is about to become a commodity like electricity and internet. It will pervade our working and living environments, and reside in home equipment. It will be able to evolve in the local and personal context of the end user. Sufficiently advanced and locally evolved AI will develop behaviours that could be characterised with personality traits. It would be even better if AI designers would deliberately implement personality traits in their designs. This would enable people to relate to the AI in a more effective and more natural way. People project human-like personalities and emotions on animals and even dead objects anyway, so why not design for that? It would surely make the co-habitation of humans and computers more natural.

The impact of AI personality on human-technology relations is an innovation theme at Fontys ICT. Two examples are given. In HealthBots, the effect of tone of voice on the human-computer dialogue was studied. At the Dutch Design Week, FHICT presented De Dingen De Baas, an exploration of the interaction with smart objects with extreme characters. At first sight people hated it, but then some started wondering. Might they love it after all?

Tags: EH